Effective Date: July 1, 2025
1. Who We Are
Local Surge Pro ("we," "us," or "our") is a digital marketing and AI automation service operating in Georgia. We provide AI-powered lead capture systems, websites, and Google Business Profile optimization services to home service businesses. By using our website or services, you agree to this Privacy Policy.
2. Information We Collect
We collect information in the following ways:
Information you provide directly — When you fill out a form, use our chat widget, book a call, or contact us, we collect your name, phone number, email address, business name, and any other details you share.
Information collected automatically — When you visit our website, we may collect your IP address, browser type, pages visited, and time spent on the site through standard web analytics tools.
SMS and call data — If you interact with us or with any AI system we manage on behalf of a client, we may collect and store the content of those conversations for quality assurance and service delivery purposes.
3. How We Use Your Information
We use the information we collect to:
Respond to your inquiries and schedule calls or demos
Deliver and manage our services to client businesses
Send SMS messages related to appointments, follow-ups, and service requests (with your consent)
Improve our website and services
Comply with legal obligations
We do not sell your personal information to third parties.
4. SMS Messaging and Consent
By providing your phone number through our website chat widget or any form managed by Local Surge Pro, you consent to receive SMS messages related to your inquiry or appointment. Message frequency varies. Standard message and data rates may apply. You may opt out at any time by replying STOP to any message. For help, reply HELP or contact us directly.
We do not share your phone number with third parties for their own marketing purposes.
5. Sharing Your Information
We may share your information with:
Service providers — Third-party tools we use to deliver our services, including GoHighLevel (CRM and automation platform), Twilio (SMS and voice), Google (analytics and business tools), and Stripe (payment processing). These providers are contractually required to protect your data.
Legal requirements — If required by law, court order, or government authority.
Business transfers — In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
6. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. If you would like your data deleted, please contact us and we will respond within 30 days.
7. Cookies and Tracking
Our website may use cookies and similar tracking technologies to improve your experience and analyze site traffic. You can control cookie settings through your browser. Disabling cookies may affect the functionality of certain features on our site.
8. Your Rights
Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you. To make any of these requests, contact us at the information below. We will respond within 30 days.
9. Children's Privacy
Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.
10. Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Continued use of our services after any changes constitutes your acceptance of the updated policy.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Local Surge Pro
Email: [email protected]
Phone: +1 470-536-8177